Question: Text-To-Speech

To create an offer we will need following specifications:

If you desire verification through a password or a speech

Rough estimation of verified individuals (size of the database) and number of verifications per day

Verification via telephone channel or other form (format and data quality)

Do you require connection to your own IVR or you`d like to use SpeechTech´s one

Voluntarily more quotation details (technical limitations, required structure, output acces via API etc.)

Question: MegaWord

To create an offer we will need following specifications:

If you desire verification through a password or a speech

Rough estimation of verified individuals (size of the database) and number of verifications per day

Verification via telephone channel or other form (format and data quality)

Do you require connection to your own IVR or you`d like to use SpeechTech´s one

Voluntarily more quotation details (technical limitations, required structure, output acces via API etc.)

Inquiry: Voice Biometrics

To create an offer we will need following specifications:

If you desire verification through a password or a speech

Rough estimation of verified individuals (size of the database) and number of verifications per day

Verification via telephone channel or other form (format and data quality)

Do you require connection to your own IVR or you`d like to use SpeechTech´s one

Voluntarily more quotation details (technical limitations, required structure, output acces via API etc.)

Inquiry: Voice dialogue systems

To create an offer we will need following specifications:

If you desire verification through a password or a speech

Rough estimation of verified individuals (size of the database) and number of verifications per day

Verification via telephone channel or other form (format and data quality)

Do you require connection to your own IVR or you`d like to use SpeechTech´s one

Voluntarily more quotation details (technical limitations, required structure, output acces via API etc.)

Inquiry: Videoarchive processing

To create an offer we will need following specifications:

If you desire verification through a password or a speech

Rough estimation of verified individuals (size of the database) and number of verifications per day

Verification via telephone channel or other form (format and data quality)

Do you require connection to your own IVR or you`d like to use SpeechTech´s one

Voluntarily more quotation details (technical limitations, required structure, output acces via API etc.)

Inquiry: Phone call analysis

To create an offer we will need following specifications:

If you desire verification through a password or a speech

Rough estimation of verified individuals (size of the database) and number of verifications per day

Verification via telephone channel or other form (format and data quality)

Do you require connection to your own IVR or you`d like to use SpeechTech´s one

Voluntarily more quotation details (technical limitations, required structure, output acces via API etc.)

Inquiry: Subtitling

To create an offer we will need following specifications:

If you desire verification through a password or a speech

Rough estimation of verified individuals (size of the database) and number of verifications per day

Verification via telephone channel or other form (format and data quality)

Do you require connection to your own IVR or you`d like to use SpeechTech´s one

Voluntarily more quotation details (technical limitations, required structure, output acces via API etc.)

Inquiry

Before the consultation we would like you to specify following:

Field of the consultation (from the lis above)

Your guess of the consultation length, if you know it

Voluntarily more quotation details (place, time, form etc.)

Your name, company, e-mail, telephone

SpeechTech Analytics

SpeechTech analytics allows you to analyze phone calls in call centers. Using this technology the user can provide detailed statistics of all calls, to check the efficiency of the agents’ work, and analyze problematic moments during calls.

Inqury

Features

  • Automatic speech-to-text transcription
  • Searching for keywords or complex queries
  • Automatic call categorization and tagging
  • sémantická analýza obsahu hovorů
  • Semantic analysis of the content of phone calls
  • Dialogue analysis – checks the behavior and effectiveness of agents’ work, creates an overview of customers and their behavior (e.g. identify the customers with high risk of leaving etc.)

Advantages

  • Increased monitoring of calls
  • Increased work quality and efficiency of agents
  • Accumulation of important data about customers
  • Utilizing calls’ content for marketing purposes
  • Early detection of incidents based on analysis of deviations from topic distribution in time
  • Increased and effective customer retention

 

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